We hope that you are pleased with your purchase from www.leatherworldonline.com However, we understand that there are occasions when you need to return goods to us.

Goods Reported Faulty Within 7 Days of Receipt
Please report faulty goods within 7 days of receipt .When the goods are returned to us complete in its original packing, after inspection, we’ll issue a full refund to you via your original payment method less postage and packaging paid with the order.

Goods Damaged in Transit If your goods were damaged in transit, we request that you report it to us within 7 days. If goods are visibly damaged on receipt, its best to sign the delivery note accordingly. Once the damaged goods have been collected and received back into our warehouse, we’ll issue a full refund to you via your original payment method less postage and packaging paid with the order.

Christmas gifts ordered from November onwards may be returned up to 31 January.

Valentine's gifts ordered from January onwards may be returned up to the 10 March. You will be responsible for the cost of the postage to return the goods.

contact: returns@leatherworldonline.com


Thank you,
Leather World